When you set off your online selling gear as a large-scale business owner, an enterprise e-commerce platform is the first tool you will require. This virtual space where you will list your products and services is crucial. The platform allows your customers to interact with your products. It is the root of a superb online experience. Even though these words sound nice, searching for a suitable e-commerce solution is a hectic affair.
First, you will come across the significant platform categories – hosted and open sources. Each of the two has its pros and cons. Also, experts will offer you different opinions which may leave you more confused than before the search. Despite all these issues and market hypes, you need to know some facts about the enterprise e-commerce platforms. Here are three things you should know:
If you are searching for growth, you must prioritize scalability
Scalability is a pillar in your online growth. Your site must have the capacity to support any changes in your traffic. Also, it should accommodate new customers without hurting your current clients. Whether you prefer a SaaS or an open source platform, you need to prioritize scalability. A platform that offers great features and missing the scalability aspect means that you will need to look for a new option when your business grows. Also, you will face regular downtimes and website crashes. In the end, lost sales and customer disappointments will become the daily devils in your venture. Hence, if an enterprise e-commerce platform is not scalable, you need to consider the next option. Always prioritize scalability.
None of the platforms is 100%
Probably, you are a victim of the ongoing debates on the authenticity of various types of platforms. Some people are arguing that the SaaS platform is the best option. Their defense is the ease of use, cost efficiency, and time-saving to build your online store. However, it has the shortcoming of limited customization and hindering your freedom to uniqueness.
On the side, some experts are recommending the open-source as the right choice. Customization and unlimited freedom are some of their debate building blocks. Nevertheless, the need for coding knowledge and long duration neutralize the argument. In a word, none of the platforms is 100%. Each of them has its perfect and downfalls.
Hence, never fall on the trap of selecting the wrong enterprise e-commerce platform. Always follow your heart and preference.